Terms of Service for Eagle View

These Terms of Service ("Terms") form a binding agreement between you ("User", "you") and PearlFox ("PearlFox", "we", "our", "us"), a technology company based in India, governing your access to and use of the Eagle View desktop application ("Application", "Service").

By downloading, installing, activating a trial, or purchasing a license for Eagle View, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not install or use the Application.

Eagle View is a desktop productivity widget that connects to your Microsoft Outlook and/or Google Gmail account, using credentials and permissions you explicitly grant, to display a real-time summary of your emails, calendar meetings, and flagged tasks. It also offers optional integrations (e.g. Jira, Azure DevOps, Teams, Slack) and utility tools (notes, currency conversion, world clock, and similar), each activated at your discretion.

What is processed where

On your device only (not sent to PearlFox's servers): your email, calendar, Microsoft Teams chat, Jira, Azure DevOps and Slack content as shown in the app; your notes and settings; your sign-in tokens (stored encrypted); and the diagnostic log.

On our licensing server (Supabase, Tokyo, Japan): your email address, device identifier, country, license key, payment ID and amount, coupon, trial and activation records, the license event history, student applications and proof file, and company records. Technical logs on this server can also contain an email address, a device identifier and a country.

With other providers: Razorpay (payments), Resend (license, student and reminder emails), Zoho Mail (our support mailbox), and GitHub (website, downloads and update check).

See our Privacy Policy for the full list, retention periods and your rights.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to enter into these Terms. Eagle View is intended for professional and personal productivity use by individuals with a Microsoft or Google account in good standing.

You are responsible for maintaining the confidentiality of your Microsoft/Google account credentials and for all activity that occurs through your connected account while using the Application. PearlFox does not create or manage a separate PearlFox account or password on your behalf — your identity within Eagle View is your own Microsoft or Google account.

Subject to your compliance with these Terms and an active trial or paid license, PearlFox grants you a limited, non-exclusive, non-transferable, revocable license to install and use Eagle View on the device(s) permitted by your license type, solely for your own personal or internal business use.

You may not

• Copy, modify, reverse-engineer, decompile, or disassemble the Application, except to the extent such restriction is prohibited by applicable law
• Rent, lease, sell, sublicense, distribute, or otherwise transfer the Application or your license to any third party
• Remove or alter any proprietary notices, branding, or license-validation mechanisms in the Application
• Use the Application to build a competing product or service
• Circumvent, disable, or otherwise interfere with license-related or security-related features of the Application, including its device-binding mechanism

Each license key is bound to a specific device via a hardware identifier at the time of activation. Using the same license on additional devices beyond what your license type permits may result in suspension of that license.

Eagle View offers a time-limited free trial period to new users on a given device, after which continued use requires an active paid license purchased through the payment flow at eagleview.pearlfox.io. Trial length, plan durations, and pricing are as displayed at the time of purchase and are subject to change without affecting licenses already purchased.

Payments are processed by our third-party payment processor, Razorpay Software Pvt. Ltd. PearlFox does not receive or store your full payment card details — see Section 8 (Third-Party Services).

Upon successful payment, a license key is generated and delivered to the email address you provide. You are responsible for providing an accurate, accessible email address and for safeguarding your license key.

Because Eagle View licenses are digital goods delivered immediately upon payment, purchases are generally non-refundable once a license key has been issued and activated, except where required by applicable law.

If you believe you were charged in error, experienced a failed activation, or have another legitimate concern about a purchase, contact dev@pearlfox.io within a reasonable time of the transaction. Refund and cancellation requests are reviewed on a case-by-case basis at PearlFox's discretion, consistent with the Consumer Protection Act, 2019 and other applicable Indian consumer protection law.

You agree not to use Eagle View to:

• Violate any applicable law, regulation, or third-party right, including the terms of service of Microsoft, Google, or any other connected provider
• Attempt to gain unauthorized access to any account, system, or network connected to the Application
• Introduce malware, or otherwise interfere with the integrity or performance of the Application or the services it connects to
• Use automated means (bots, scripts) to interact with the Application's license or payment infrastructure other than through the Application itself
• Misrepresent your identity or affiliation when contacting PearlFox support

PearlFox reserves the right to suspend or terminate access for any user found to be in violation of this section.

Eagle View integrates with third-party platforms at your direction, including Microsoft (Outlook Mail, Calendar), Google (Gmail), and optionally Jira, ServiceNow, Azure DevOps, Microsoft Teams, and Slack. Your use of each connected platform remains subject to that platform's own terms of service and privacy policy, which PearlFox does not control.

PearlFox is not responsible for the availability, accuracy, or practices of these third-party services. If a third-party provider changes or discontinues an API that Eagle View relies on, related functionality may be affected and PearlFox will make reasonable efforts to notify users, but cannot guarantee uninterrupted access to any third-party integration.

If your organisation provides a connected system such as ServiceNow or Jira, your organisation’s own policies also apply, and your organisation may restrict or withdraw your access at any time. PearlFox does not control this.

Eagle View, including its software, design, branding, logos, and documentation, is the property of PearlFox and is protected by applicable copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Application — only the limited license described in Section 4.

Microsoft, Google, Atlassian, ServiceNow, Slack and other third-party names, logos, and trademarks referenced in the Application or on this website belong to their respective owners and are used solely to describe integration compatibility. Eagle View is an independent product of PearlFox and is not affiliated with, endorsed by or sponsored by these companies.

Eagle View is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

PearlFox does not warrant that the Application will be uninterrupted, error-free, or free of harmful components, or that any data displayed by the Application (e.g. mail, calendar, or task information sourced from third-party providers) will always be accurate or current.

To the maximum extent permitted by applicable law, PearlFox and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, or goodwill, arising out of or related to your use of, or inability to use, Eagle View — even if advised of the possibility of such damages.

PearlFox's total aggregate liability arising out of or relating to these Terms or the Application shall not exceed the amount you paid to PearlFox for your Eagle View license in the twelve (12) months preceding the claim.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

You may stop using Eagle View at any time by uninstalling the Application. PearlFox may suspend or terminate your license if you materially breach these Terms, including the restrictions in Sections 4 and 7, with notice where reasonably practicable.

Upon termination, your right to use the Application ceases immediately. Sections 9 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), and 13 (Governing Law) survive termination.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to applicable consumer protection law, any dispute arising out of or relating to these Terms or the Application shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

Before initiating formal proceedings, both parties agree to first attempt to resolve any dispute informally by contacting dev@pearlfox.io.

PearlFox may update these Terms from time to time to reflect changes in our practices, legal requirements, or the features of Eagle View. When we make material changes, we will update the "Effective Date" above.

Your continued use of Eagle View after the effective date of a revised version of these Terms constitutes your acceptance of the changes. If you do not agree with the changes, you should discontinue use of the Application.

Business address: PearlFox, Door No. A13, Gandhi Market W, (Opp. Police Station), Oddanchatram, Dindigul – 624619, India
Support: dev@pearlfox.io
Security: admin@pearlfox.io (security questions and reports; we reply within 7 days)
Phone: +91 88258 90877